Cancellation requests
Talk through a voluntary cancellation and the restrictions that may apply to your ticket.
Need help cancelling a flight?
Answer three quick questions, then call a travel specialist to review the options for your reservation.
Personal assistance. Clear next steps.
01 / 04WHAT HAPPENED
Step 1
Prefer personal assistance?Call a travel specialist 24/7What happened with your flight?
Choose the option that best describes your situation.
Step 2
Is your flight domestic or international?
Choose the type of itinerary on your reservation.
Step 3
Which airline is on your reservation?
Choose a popular airline or use the full list.
Independent travel agency · Not affiliated with or endorsed by any airline.
Your assistance option is ready
Call for cancellation assistance
Call now to discuss applicable airline rules, travel credits, refund eligibility, penalties, and next steps.
Call a Travel SpecialistAvailable 24/7→Request
Trip
Airline
Airline rules, availability, fare differences, penalties and service fees may apply. Assistance does not guarantee cancellation, credit, or refund eligibility.
Worldwide AssistanceDomestic and international
Clear OptionsReview applicable conditions
Available 24/7Speak with a specialist
✓
Independent assistanceWe are not an airline.
✓
Booked elsewhere?You can still ask us for help.
✓
Human supportTalk through your options.
A simple place to startFrom changed plans
From changed plans
to a clear next step
A short conversation can help you understand what applies to your ticket before you decide.
- 01Tell us what happened
Choose the situation that best matches your cancellation request.
- 02Add your flight details
Select domestic or international and the airline on your reservation.
- 03Talk it through, 24/7
Call a specialist to review possible options and the next steps.
Help with the detailsPlans change.
Plans change.
Understand your options.
Whether you need to cancel or the airline disrupted your trip, start by understanding the conditions attached to your reservation.
Airline disruptions
Explain the cancellation or schedule-change notice you received and review possible next steps.
Credits and refunds
Ask which credit or refund options may apply and what conditions come with them.
Travel coming up soon?
Discuss a time-sensitive request, including flights departing within the next 24 hours.
Before you decideKnow what cancelling
Know what cancelling
means for your ticket
Review the details with a specialist before authorizing a cancellation.
- ✓Ticket conditionsUnderstand the restrictions attached to the fare you purchased.
- ✓Possible costsAsk about airline penalties and any disclosed agency service fee.
- ✓Credit or refundReview eligibility, validity periods, and any conditions on future travel.
- ✓ConfirmationYour request is not complete until the cancellation is confirmed.
Have these details nearbyA little preparation.
A little preparation.
A more useful conversation.
No booking reference or passenger information is collected in this page’s selection tool.
Your reservation
Booking reference, traveler’s name, and the airline on your ticket.
Your itinerary
Flight dates, departure and arrival airports, and any connecting flights.
Any airline messages
Keep cancellation notices, schedule changes, or previous correspondence handy.
Personal assistanceBooked with an airline
Booked with an airline
or somewhere else?
You can call us to discuss your cancellation request, wherever you made the booking. The available next steps depend on the ticket and booking provider.
Talk to a specialist →Explain your situation and ask questions about the options available.
We are an independent travel agency, not an airline or its official support line.
For urgent requests, have your departure time and booking details ready.
Before you callA few helpful
A few helpful
answers
Get a clearer picture of how cancellation assistance works.
Does this tool cancel my flight?
No. Your selections only describe the assistance you need. Call to discuss your reservation and review the next steps before authorizing any action.
Can I call if I booked somewhere else?
Yes. We can assist with reviewing cancellation requests for reservations booked elsewhere. Whether a transaction can be completed depends on the ticket, airline policy, and booking provider.
Will I receive a refund?
A refund is not guaranteed. Eligibility depends on your ticket, the circumstances of the cancellation, and the applicable rules. A specialist can help review the options.
What if the airline cancelled my flight?
Choose “The airline cancelled or changed my flight” and have the airline’s notice ready. Explain whether you have accepted any replacement travel or credit.
Are there fees for assistance?
Airline penalties and agency service fees may apply. Ask the specialist to explain any applicable costs before you authorize a service.
Are you the airline?
No. We are an independent travel agency and are not affiliated with or endorsed by any airline.
Cancellation assistance available 24/7Let’s talk through
Let’s talk through
your next step.
Have your booking details ready and speak with a travel specialist.